Privacy policy


Giftwave technology Company Ltd trading as ‘Ribbonshub’ collects different information about the various parties who may utilize its services. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other policy and is not intended to override them.

1. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Currency of purchase
  • Purchase history
  • Redemption history
  • Booking history
  • Date of customer account creation

At the time of booking Ribbonshub will display a list of form fields to collect additional personal identification information not listed above. This information is required by the experience supplier who will deliver the end service. Ribbonshub securely passes this data to the supplier and does not store any personal identification information other than that listed above.

2. How do we collect your data?

You directly provide Ribbonshub with most of the data we collect. We collect data and process data when you:

  • Create an account online or place an order for any of our products.
  • Voluntarily complete a customer survey, join our mailing list or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.
  • You were given a gift voucher.
  • Ribbonshub may also receive your data indirectly from the following sources:
  • Someone who has placed an order under your name
  • You were sent a gift voucher with your personal identification information.
  • A booking under your name with your personal identification information.
3. How will we use your data?

Ribbonshub collects your data so that we can:

  • Process your order.
  • Process your booking.
  • Manage your account.
  • Send the required information to the individual supplier who will deliver the experience.
  • Email you with special offers on other products and services we think you might like.

When Ribbonshub processes your order, it may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

4. How will we store your data?

Ribbonshub securely stores your data.

We will retain your information for as long as a Ribbonshub account is active or as necessary to comply with our legal obligations, resolve issues and address queries.

If you no longer wish to use our site, you may request that your account be deactivated and data be deleted by contacting

5. Marketing

RIbbonshub would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop RIbbonshub from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us here.

6. What are your data protection rights?

RIbbonshub would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request RIbbonshub for copies of your personal data.

The right to rectification - You have the right to request that RIbbonshub correct any information you believe is inaccurate. You also have the right to request RIbbonshub to complete information you believe is incomplete.

The right to erasure - You have the right to request that RIbbonshub erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that RIbbonshub restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to RIbbonshub processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that RIbbonshub transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: write to us:

7. What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit

8. How do we use cookies?

RIbbonshub uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Saving your shopping cart or favourite products
  • Displaying the correct local currency
  • Identifying relevant products in your current country
  • Identifying relevant products closest to you (if you have allowed location access through your browser)
9. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality - RIbbonshub uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising - RIbbonshub uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. RIbbonshub sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
10. How to manage cookies

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

11. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

12. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

13. Data retention

How long will you use my personal data for? We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data can be requested from us by contacting us

14. Changes to our privacy policy

RIbbonshub keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st July 2020.

15. How to contact us

If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us

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©2020 Giftwave Technology (RC1666612)